This policy covers this website and the studio's direct communications. Products published by Hydra Ventures have their own privacy policies, published on each product's site — those govern the data each product processes.
To reply to you, to operate and improve our sites and products, and to meet legal obligations. We do not sell personal information, and we do not use your information for third-party advertising.
Messages and records are stored with reputable cloud providers which may be located outside New Zealand; we choose providers with strong security practices and use them under their standard data-protection terms.
Correspondence is kept for as long as needed to deal with your enquiry and for reasonable record-keeping, then deleted.
Under the New Zealand Privacy Act 2020 you may request access to, correction of, or deletion of your personal information. Use the contact form and we'll act on it promptly. If you're not satisfied with our response, you may complain to the Office of the Privacy Commissioner (privacy.org.nz).
If this policy changes, the new version is published here with a new effective date.